If your energy supplier has ceased trading, we’ll provide an update on your case as soon as Ofgem nominate a 'Supplier of Last Resort' to take over as your new supplier. Until that time we appreciate your patience and recommend you take a meter reading.

More information on our SoLR process is available here.

Communications Sector Liaison Panel [April 2022]

Ombudsman Services | Feb 23, 2022

Join us on Wednesday 6th April 2022 for our Communications Sector Liaison Panel. The event will run between 10:30 – 12:30 and is intended for Communications suppliers. The event will be hosted via Teams webinar.

[Registration now closed]

Green Line 1

Agenda of the day

  • 10:30 - 10:35 Welcome and housekeeping
  • 10:35 - 10:40 PA business insights
  • 10:45 - 10:50 KPI update
  • 10:50 - 10:55 TOM update
  • 10:55 - 11:00 Finance
  • 11:00 - 11:10 Data pack analysis
  • 11:10 - 11:30 Vulnerability session
  • 11:30 - 12:10 Domestic and Non-domestic breakout sessions

After the breakout rooms you will automatically be returned to the main room.

  • 12:10 - 12:20 Overview
  • 12:20 onwards Open Q&A