If your energy supplier has ceased trading, we’ll provide an update on your case as soon as Ofgem nominate a 'Supplier of Last Resort' to take over as your new supplier. Until that time we appreciate your patience and recommend you take a meter reading.

More information on our SoLR process is available here.

Communications Sector Liaison Panel [December 2021]

Ombudsman Services | Nov 10, 2021

Join us on Wednesday 8th December 2021 for our Communications Sector Liaison Panel. The event will run between 10:30 – 12:30 and is intended for Communications suppliers. The event will be hosted via Teams webinar.

Registration now closed

Green Line 1

Agenda of the day

  • 10:30 - 10:35 Welcome and introduction
  • 10:35 - 10:40 Business insights
  • 10:40 - 10:45 KPI update
  • 10:45 - 10:50 TOM update
  • 10:50 - 10:55 Finance
  • 10:55 - 11:10 Contract cancellations
  • 11:10 - 11:30 Domestic/Non-domestic breakout session

After the breakout rooms you will automatically be returned to the main room.

  • 11:30 - 11:40 Overview discussion
  • 11:40 onwards Open Q&A