If your energy supplier has ceased trading, we’ll provide an update on your case as soon as Ofgem nominate a 'Supplier of Last Resort' to take over as your new supplier. Until that time we appreciate your patience and recommend you take a meter reading.

More information on our SoLR process is available here.

Easter Opening Hours

Ombudsman Services | Last updated Mar 30, 2021

Friday 2nd April: Closed

Saturday 3rd April: 9:00 – 13:00

Sunday 4th April: Closed

Monday 5th April: Closed

Tuesday 6th April: 8:00 – 20:00