Ombudsman Services | Last updated May 11, 2021
Join us on Thursday 24th June for our Sector Liaison Panel. The event is set to run between 10:30 – 12:20 and is intended for Energy providers. The event will be hosted via Teams webinar.
10:30 – 10:35 Welcome and Introduction
10:35 – 10:40 Partnership Support Update
10:40 – 10:45 Operations Transformation Update
10:45 – 10:50 KPI Update
10:50 – 10:55 Finance Update
The event will then split into two sessions, you will be asked which session is appropriate for you during the registration process. The two sessions are discussion based and will cover the following topics:
11:00 – 11:45 Domestic session - How suppliers can explain catch-up builds to customers, how they can improve.
Or
11:00 – 11:45 Non-Domestic session - Broker pilots and table discussion.
After the breakout rooms you will automatically be returned to the main room.
11:45 – 11:50 Overview of sessions
11:50 – 12:20 Open Q&A Panel