Ombudsman Services | Nov 09, 2021
The first two weeks of November over 20,000 people, including leaders from over 100 countries come together at the conference campus on the River Clyde in Glasgow for COP26. Conference Of the Parties (COP) is a summit organised under the United Nations Framework Convention on Climate Change (UNFCCC) to bring the 196 countries and the EU together to make decisions on how to implement the international treaty dedicated to tackling global warming and its effects.
COP26 was delivered in partnership with Italy, coming hot on the heels of the October G20 Leaders’ Summit in Rome. The goals of COP26 are to:
Outcomes have included:
The interactivity and connectivity of the energy and communications sectors has never been more critical. Achieving Net Zero will change how we access services and will necessitate us becoming more energy efficient through adoption of remote and smart appliances which will rely on not just 4G but also 5G. Our phones will be critical tools not only in interacting but in facilitating vehicle charging and other essential daily life tasks. As old communications technology is replaced, a commitment to recycling critical components is also a key responsibility of the industry.
The energy and communications sectors need to prepare for this new world by anticipating their customers’ needs and expectations of service. It has never been more important to build trust with consumers to give them the confidence to adapt and adopt new lifestyle choices. Equally, as outlined by COP26, the disparity between the haves and have-nots will widen if not intentionally addressed. Our commitment to ensuring that Net Zero can be achieved in a way that is accessible, fair and inclusive to all is fundamental.
Achieving Net Zero is going to take a global commitment, that starts with each individual. On a personal basis we could take steps such as: upping our recycling, using LED lightbulbs, smart meters and appliances, reducing the number of times we jump in the car or fly, buying green energy, shopping more sustainably (including reducing our meat intake), reducing the washing temperature of laundry (considering whether things ‘need’ washing after a single use and avoiding using the tumble drier!), selecting a more efficient heating system, electric of hybrid car.
So the key challenge of COP26 is to consider how we as individuals, society and industry can work together to adjust our attitudes and behaviours today, to ensure a connected, accountable, sustainable tomorrow.