Keep up to date with the latest news and events from Ombudsman Services. Events are currently only available to members of our scheme and stakeholders.
Introducing our latest educational video for consumers
Read more | Jan 27, 2020
At our last workshop on the SoLR process, we aimed to build a standard approach for dealing with failed supplier complaints and customer service issues.
Read more | Jan 09, 2020
As we are sure you are aware, Ofcom has announced changes to the General Conditions set to take place on 17th June 2022.
Some non-domestic consumers have seen their energy prices increase, despite them believing that they were on a fixed contract.