Keep up to date with the latest news and events from Ombudsman Services. Events are currently only available to members of our scheme and stakeholders.
Join us on Wednesday 6th April 2022 for our Communications Sector Liaison Panel. The event will run between 10:30 – 12:30 and is intended for Communications providers. The event will be hosted via Teams webinar.
Read more | Feb 23, 2022
Join us on Thursday 7th April 2022 for our Energy Sector Liaison Panel. The event will run between 10:30 – 12:30 and is intended for Energy providers. The event will be hosted via Teams webinar.
Read more | Feb 23, 2022
A case study exploring the facts of a dispute between a Microbusiness and their Provider. It follows a Microbusiness being persuaded to upgrade a telephone system to a cloud-based service, due to the retirement of the PTSN network, and explanation of how we arrived at our decision.
Read more | Feb 17, 2022
Ombudsman Services welcome the announcement from government to appoint Ofgem as regulator of the heat networks sector with the intention to appoint the Energy Ombudsman as the independent ombudsman scheme for consumers.
Read more | Dec 29, 2021
We’re pleased to introduce you to two new members of the team, confirm our Christmas opening hours, provide an Operational update and confirm our Subscription Fees for 2022.
Read more | Nov 12, 2021
Join us on Thursday 9th December 2021 for our Energy Sector Liaison Panel. The event will run between 10:30 – 12:30 and is intended for Energy providers. The event will be hosted via Teams webinar.
Read more | Nov 10, 2021
Join us on Wednesday 8th December 2021 for our Communications Sector Liaison Panel. The event will run between 10:30 – 12:30 and is intended for Communications providers. The event will be hosted via Teams webinar.
Read more | Nov 10, 2021
In this challenging time for Energy suppliers, we wanted to let you know how we support companies and their customers through the SoLR process.
Read more | Nov 09, 2021
Closely linked to the ambitions of COP26, the UK Government published its ‘Heat in Buildings Strategy’ setting out how the UK plans to decarbonise 30 million homes and workplaces to reach net zero by 2050.
Read more | Nov 09, 2021
A review of this month's COP26 conference in Glasgow, in which representatives from all corners of the globe came together to discuss climate change.
Read more | Nov 09, 2021